You are free to cancel your subscription any time you wish, we'll tell you how on this page.
But first, please note that Delm8 operates a rolling monthly or annual contract depending on your chosen option. Also note that it is your responsibility to manage your account including cancelling it before your subscription is automatically renewed.
***After you've cancelled, you will continue to have access to your
subscription until the end of the current billing cycle then it'll stop.
The cancellation process varies depending on your device platform:
Android
You can cancel directly through the Delm8 app or via Google Play depending on how you paid for it the first time.
To cancel directly from Delm8 route planner app, please follow these steps:
- Select the 3 lines on the top left of your Delm8 screen
- Tap on 'Pricing plans' and then scroll to the bottom of the list and select 'Cancel'
To cancel a Google in-app subscription follow these steps:
- Go
to the Google Play Store app on your Android device.
- Tap
on your profile icon in the top right.
- Select
Payments & subscriptions > Subscriptions.
- Find
the Delm8 app subscription to cancel from the list and tap on it.
- Tap Cancel
subscription and follow the prompts to confirm.
iPhone
To cancel an iPhone iOS subscription, follow these steps:
- Open
the Settings app on your iPhone (not the Delm8 app).
- Tap
on your Apple ID or your email address at the top of the screen.
- Select
Subscriptions.
- Find
Delm8 in your list of subscriptions, then tap on it and select Cancel
Subscription.
For more information, please visit the official Apple support page.