General support issues
How to delete and reinstall Google maps on an iPhone
Delete Google Maps from your iPhone Find the Google Maps icon on your home screen Press and hold the icon until a menu appears Tap Remove App Tap Delete App and then confirm by selecting Delete again To Reinstall Google maps via Delm8 app Open your ...
How to reinstall Googlemaps in Android
Googlemaps is a 'systems app', so you cannot just delete it like you do with many other apps. But you can clear its data and reset it to factory settings which is as good as reinstalling. when you have an issue with your maps it's best to first clear ...
Map gives me walking directions instead of driving
Google Maps some times defaults to Walking Mode when it determines the destination is close enough to walk (sometimes within a mile or two, or even 100 meters, according to user reports). Unfortunately, there is no single, reliable setting inside the ...
Mark a stop as either your FIRST or your FINAL
With Delm8 route planner app it is very easy to set a particular stop as either your FIRST or FINAL. To mark a stop as First or Final, tap on the stop and then choose the relevant button from the bottom sheet as shown in the pictures below. Marking a ...
Sharing a route in Delm8 route planner
You can share a route with your colleagues using any popular messaging app such as WhatsApp or Telegram. Select the route you would like to share and then tap on the 3 dots. You can select the 3 dots either from the 'History' screen or from the top ...
How to backup your routes in Delm8
Delm8 allows you to backup your existing routes in the cloud. This is helpful in case you wanted to change your phone or to maybe clear the cache of your app. How to backup your routes: Open the Menu and then tap on 'History' On the top right of the ...
Delm8 Route Planner Settings
Customise Your Delm8 Route Planner Experience Make Delm8 work the way you do by exploring the Settings screen. To get started, open the menu and tap on Settings. Here you’ll find a range of options to tailor the app to your preferences and working ...
App appears slow or some buttons aren't working properly - Android devices only
Mobile apps over time get slow and restarting them or the entire phone helps. If you are using an Android phone and notice your app is being sluggish, it may be necessary to clear your app's saved cache and/or data. This is only possible in Android ...
How do I cancel my subscription
You are free to cancel your subscription any time you wish, we'll tell you how on this page. But first, please note that Delm8 operates a rolling monthly or annual contract depending on your chosen option. Also note that it is your responsibility to ...
Update your payment details
Updating your payment details will depend on your phone platform and the mode of payment used. For iPhone users, please see below the steps to update your payment method: https://support.apple.com/en-gb/118293 For Android users, please see below ...
I forgot my password / I'm having problems accessing my account
Resetting your password and getting back into your Delm8 route planner app. Incorrect password or mobile number usage is the primary reason for account access issues. If you get a message that either your 'phone number or password is incorrect' ...
How to update the email associated with your Delm8 route planner
You can modify the email associated with your Delm8 account directly from within the Delm8 route planner app. To update your email: Open your Delm8 route planner app Select the 3 lines on the top left of your Delm8 app Tap on 'My Profile', here you ...
App asking for a subscription when I've already paid - iPhone
sometimes your app may become disconnected from your subscription causing it to stop working. Luckily this is a very easy issue to resolve - think RESTORE! If your app asks for a subscription and you believe you've already paid then please restore it ...